Your Questions, Answered
Find everything you need to know about TGR Gift right here. From our premium products to customisation options and delivery details, we’ve got all your queries covered. Scroll down to explore the following sections.
About Our Products:
Learn more about the materials, craftsmanship, and quality that define TGR Gift.
Our eco-friendly socks are crafted from premium organic cotton and bamboo threads, ensuring comfort, breathability, and sustainability.
Our customised socks combine high-quality materials with a personal touch, making them truly unique. Each pair is made to order and produced according to your shoe size, ensuring a perfect fit. They feature a double-layered sole, toe, and heel area for enhanced durability, as well as a comfortable elastic part to ensure a snug but non-restrictive fit. These socks feel luxurious and comfortable, and you can choose from a variety of colors, patterns, and sizes, adding custom designs or messages to create the perfect gift or personal item. Whether it’s a thoughtful present or a branded corporate gift, our customised socks are designed to impress.
Yes! Our socks are made with sustainable materials, including organic cotton and bamboo fibers, which are biodegradable and have a lower environmental impact compared to synthetic alternatives.
Yes, you can add a personal touch by customizing the gift box at product page or contact us for more personalisation options.
Yes, we offer wholesale options for bulk orders. Whether you're looking for custom designs or standard products, we can accommodate large orders for businesses, retailers, or corporate gifts. Please contact us for pricing, minimum order quantities, and further details about our wholesale offerings.
Custom Orders
Discover how you can personalise our products to make them truly unique.
Yes, we offer bulk and corporate gifting options. Please contact us for pricing and customization details.
You can include text, logos, or simple artwork. Share your details with us, and we’ll take care of the rest!
Customised socks are made to order ensuring the highest quality and perfect fit and delivery usually takes 14-21 days. Larger orders may require additional time. We appreciate your patience as we craft your custom socks with care and attention to detail.
Yes, you can select from our high-quality materials, including organic cotton and bamboo blends, to suit your needs.
Absolutely! On our website, we offer a "Build Your Own Box" page, where you can mix and match different socks to create your ideal combination. Should you require more personalisation options or wish to explore additional mix-and-match choices, please don't hesitate to contact us. We're happy to assist you in creating something truly unique.
Certainly! We offer a variety of personalisation options for our products. Whether you're looking to add custom text, logos, or designs to your socks or gift boxes, we can accommodate your requests. Simply contact us with your specific requirements, and we will work closely with you to bring your vision to life.
Shipping and Delivery
Get all the information you need about delivery times, shipping costs, and tracking your order.
We offer worldwide shipping. Please note that customs duties and other taxes may apply to some countries. Our company is not responsible for any taxes or additional charges incurred during shipping and we recommend checking with your local customs office for more information.
Customised socks are made to order ensuring the highest quality and perfect fit and delivery usually takes 14-21 days. Larger orders may require additional time. We appreciate your patience as we craft your custom socks with care and attention to detail.
For standard orders within the UK, delivery typically takes 1-3 business days. International delivery times may vary.
Certainly! Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.
Returns and Delivery
Learn about our shipping options, costs, and estimated delivery times to your location. Also find out how to return a product if it doesn’t meet your expectations and understand our refund process.
As our products are made-to-order and personalised to your preferences, we are unable to offer a refund or exchange if you change your mind.
We cannot provide a refund or exchange for a typing error made by the customer when ordering via our website. Please ensure all details are correct before completing your checkout. Our system automatically processes orders as soon as they are placed, and changes or cancellations cannot be made after submission.
If the error is made on our part, we will reorder the product and send it to you free of charge. Please contact us if this occurs.
If you believe you have received a faulty product, please contact us within 7 days of purchase to arrange a refund or exchange. For returns outside of this timeframe, please reach out to us to discuss possible solutions.
If you believe you have received an incorrect product, please contact our team to discuss the available options.
Please contact us if a return is necessary, and we will advise you on the correct procedure. Any returned product must be in the same condition in which it was received and in its original packaging. Please keep the receipt for your reference.